Shipping policy

Processing Time

  • Orders are processed within 15 business days (excluding weekends and holidays).
  • If we experience high order volume, processing times may be delayed. You will be notified via email if your order is affected.
  • Shipping prices may vary depending on your location, the size and weight of the package.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • Tracking updates may take 24 hours to appear in the system.

Lost or Delayed Shipments

  • If your order hasn’t arrived within the estimated timeframe, please contact us at info@blacknot.co.
  • We are not responsible for delays caused by the carrier, customs, or incorrect shipping addresses provided at checkout.

Returns & Exchanges

  • For return and exchange details, please refer to our Return Policy.

For any shipping-related inquiries, contact us at:
 Email: info@blacknot.co
Phone: 02032858318